Customer services is horrible keeps giving me the run around on their screw up. I called customer services right away since the email on their website (if you can call it that) is useless and the lady I was talking to assured me that my correct order would be shipped out express post. How do I know I can trust these reviews about Crocs? Are Crocs worth buying? If you had told me last year that I'd be wearing Crocs this summer, I would've laughed. Thank you, you have successfully subscribed to our newsletter! previous item ‹ next item › zoom in undefined. Like others on this thread, although I ordered products when they were available and would have arrived more than ontime for the holidays, (shoes and jibbitz) they are now sold-out. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I decided to take the jibets but still had no tracking number for my newly send package I call back 2 days later for an update and they tell me it will be there the next day i check my package and now it says its being send back! I highly recommend Crocs online store! They gave me a code so I can re-order the correct items at the discounted price that I received the first ones. Crocs are the perfect solution to both of those problems—they're good for almost any activity I do. Finally I called customer service. Write a review on ProductReview.com.au! 9. High-class craftsmanship and high quality material. Beautifully made AND beyond comfortable. Crocs Sizing and Fit Guide. They’re stylish and functional. Incentivised Review No. 2 % 2 Rated 2 stars out of 5. They have great foot support and are made of lightweight and soft materials. This includes a full Crocs' shoe size chart and great detailed knowledge of all the different styles and designs. They all say there is nothing wrong With their site and it is a security function they have set up. February 20, 2020. This is unacceptable. Posted on September 30, 2020 by . Skip to main content. I called and asked the useless customer service person why my order wouldn't go through. ConsumerAffairs is not a government agency. Terrible customer service. Our website uses cookies for site functionality, site performance, analytics, personalized contents and ads. they never take accountability!!! So, whether you’re a narrow size or wide, you’ll find the perfect fit for you. Like. Order was rejected 3 times. Now it will take 10-14 days to get my refund. So it took ME reaching out to them to find that out. Crocs Footwear & Accessories for Men. She would not tell me anything specific. So then I asked who I can speak with that’s above him, not to complain about the agent but to ask how I can get my box returned to me. So I placed a huge order of items for my little sister’s birthday in NOVEMBER and paid for the most expensive form of shipping, but my items never arrived. You've already flagged this Phi 1 review. Hope that makes sense. The crocs … I do not recommend crocs for people with rheumatoid arthritis because there is no heel support despite a very generous toe width.They msy contribute to tendonitis of achilles heel. These shoes are the future. I ended up purchasing a size 7 because I tend to be in between sizes, ranging from 6.5 to 7 depending on the company, so I ordered up a half size from what I usually wear, and they ended up fitting perfectly. You would think a legitimate company might just take the order over phone, but no suggestion of that. Thanks Crocs for your not great customer service. I ordered directly from the Crocs online store and received my order with only 2 of 7 items. Moral of all this is dont order from crocs! There was no indication in my email confirmation that the items were not included in my shipment, or that they would be replaced or refunded, so I had to contact Crocs. I tried multiple times over the last two weeks thinking it was something related to the Christmas rush. My DD1 is currently wearing 10/11 croc size and she is a UK 10. That was over a week ago and still not shipped and I keep getting the run around. CROCS replied with they don’t have communications with their warehouse. Sale - (%) List Price. They said the order got lost. The grey/yellow is a very nice choice. So I gave up and asked for a refund. I wrote to Crocs through email and someone told me that they never even sent my order because two of the jibbitz that I wanted were out of stock. Great comfy shoes. AVOID. I'm going to find another company that I can trust. I will not order from the online store again. Crocs manufactures and sells footwear for men, women and children. If I could give zero stars I would. Where is the shipment quality control? Customer Reviews. 20,373 total reviews. We’ll start sending you the news you need delivered straight to you. Discover how your Crocs are supposed to fit today with the help of our women's, men's, unisex and kids' size charts. Our Men’s collection includes the latest shoe trends for men from loafers to flip flops and sandals.Along with our large selection of styles, Crocs also carries big and tall sizes to make sure you’re getting the perfect fit for your feet every time. Our content is intended to be used for general information purposes only. Free Shipping. So a size 8-9 Crocs is actually a size 7-8 UK sizes. This company is not yet accredited. Consumers complaining about Crocs most frequently mention customer service problems. Tags: Clogs, Crocs, Shoes, Water Shoes. Different computers different platforms different credit cards PayPal you name it I tried it. Never got a reply even though I wrote them multiple times the past two months. Get buying tips about Shoes Online delivered to your inbox. At this point I don’t care to look at another pair just to have this happen again. 4 % 3 Rated 3 stars out of 5. I call UPS to ask why and they say crocs requested the package back! Crocs have taken quite a lot of abuse over the years for the unique appearance of the shoe’s design. :: available from the official Crocs site. A link has directed you to this review. I'm totally confused now. Useful. Share. I honestly think they are running some sort of scam. Crocs Clog Sizing Chart. The products are comfortable and tough with everyday use but need to explore more on the designs. I asked who can I speak with at the warehouse to put a new shipping label on my already paid for items and just send me my items. 1 min read. I’ve tried to place an order on the crocs website and it will not go through. 1 Comment Dani - April 13, 2020 @ 09:24. AWFUL AWFUL AWFUL. I’m a little confused as any customer would be. Review Breakdown: 83 % 5 Rated 5 stars out of 5. I'm truly disappointed with the way that this company handles their customers I've lost money and my grands don't have the presents. So to find your UK size from an old pair of Let's go! For some reason, I cannot cancel this order, so I have been told to wait hopelessly for the boots to arrive and when they do, I can send them back to receive a refund. previous item ‹ next item › Classic II Flip.

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